Applies to Carnets that must be issued by the close of business on the following working day. Orders must be received by us before 3.30 pm.
Applies to changes after we have drawn up the Carnet. Note: Changes cannot be made to ATA Carnets that have been opened by the customs authorities.
Uncollected or cancelled Carnets*
*) It is only possible to cancel an ATA Carnet if the document is still in the hands of the OCC. If your ATA Carnet has been put in the post or collected, it can no longer be cancelled.
In some cases, the customer must provide a guarantee corresponding to 30 per cent of the value of the goods listed in the Carnet. This applies to:
- private individuals
- companies that have previously misused Carnets or have a low credit rating.
- Carnets for goods valued at more than NOK 3 million (with certain exceptions)
The amount must either be transferred to the chamber of commerce’s guarantee account. Otherwise, a bank guarantee must be provided.
Billing and return of deposits and guarantee amounts
The Carnet costs set out in the invoice must be paid in full. This also applies when the Carnet has already been returned to the chamber of commerce after the trip has been completed.
The deposit (and guarantee amount) will be refunded if the Carnet has been used correctly and returned no later than five weeks after its expiry date